SAFETY AND SECURITY

Keeping you safe at The Muckleburgh Military Museum

We want to ensure you enjoy your visit to The Muckleburgh Military Museum is an enjoyable and informative experience, but above all we want to make sure you also have a safe experience whilst exploring our collection.

 

Safety and Security

  • Our friendly Museum Team is always present, alert and on hand to help visitors who may need assistance. Don’t be surprised if they approach you if you look lost or in need of assistance! If you are trying to find someone, make sure to visit our reception team at the gift shop.

  • Internal and external CCTV is monitored and recorded by team members who are in communication with our team on the ground by phone and radio.

  • For Special Events, all visitors may be subject to undergo a bag search upon entry. Restricted items (including but not limited to: alcoholic beverages, knives/weapons, fireworks/explosives, illegal substances, laser pens) will be confiscated and illegal items will not be returned.

  • We encourage all our visitors to exercise care not to leave personal items unattended during their visit.

  • We also encourage visitors who spot such abandoned items to report them to a member of staff.

First Aid

  • Fully certificated first-aiders are available to assist visitors with any accidents or health instances that may happen during your visit.

  • The Muckleburgh Military Museum keeps several defibrillators across the site which, our First Aiders are trained to use if needed.

  • We are also able to provide wheelchairs for disabled use, including multiple disable pathways and facilities including toilets.

Safeguarding

  • If you notice any potential safeguarding concerns, please raise them with a member of staff.